Returns & Exchanges

We do not offer returns or exchanges unless the product is damaged or incorrect.

To be eligible for a return:

Item must be in original condition (unworn/unused).
Item must be in original packaging.
You must contact us within 24 hours of receiving the parcel.
Attach clear photos of the product and an opening video of the parcel.

Email us at: angratan007@gmail.com
Mobile: +91 8290451038

Once your return request is approved:

We’ll send you a return shipping label and instructions.
Please do not send items without approval – they will not be accepted.

Damaged or Wrong Items

Please inspect your order on delivery. If it’s damaged or the wrong item, email us within 24 hours with:

Pictures of the product
Opening video of the parcel

We’ll review it and fix the issue for you.

Refunds

If you’re eligible for a refund:

Mention clearly in your email whether you want a refund or exchange.
Once we receive and inspect your return, we’ll confirm if your refund is approved.
If approved, we’ll process the refund to your original payment method.
Refund processing may take a few days, depending on your bank/card company.

Refund Process Time

Once your refund request is approved, the refund will be processed within 4 to 7 business days. The amount will be credited back to your original method of payment.

Still waiting for your refund?

First check your bank account or card statement again.
Contact your bank or card company (they may take time to process).
If the issue remains, reach out to us at angratan007@gmail.com.

Sale Items

Only regular-priced items are eligible for a refund.
Sale items cannot be refunded.

Exchanges

We only replace items if they are damaged or defective.
To request an exchange for the same item, email us and send the product to:

📍 Return Address:
360, Balanand Ji Ka Mandir,
Chandpol Bazar,
Jaipur, Rajasthan – 302001

Gifts

If the item was marked as a gift, you’ll receive a gift credit once the return is received.
If not marked as a gift, the refund will go to the original purchaser.

Return Shipping

You’ll be responsible for the return shipping cost.
Shipping costs are non-refundable.
If you receive a refund, the return shipping cost will be deducted from it.

We recommend using a trackable shipping service or shipping insurance, especially for expensive items.

Need Help?

For any questions about returns or refunds, contact us:
📧 Email: angratan007@gmail.com
📞 Phone: +91 8290451038